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Ethics & Complaints

If you're having a problem with a Lubbock REALTOR®

Before you file a complaint

Many problems arise because of lack of communication or the communication breaks down. Try talking to your agent's broker first, if your agent holds a salesperson's license. If your agent is the broker, you can utilize the services of the Texas Association of REALTORS® OMDUDSMAN program. This program can reestablish the lines of communication, and save both parties the trouble of filing a complaint.

Code of Ethics and Complaints

All REALTORS® must abide by NAR's Code of Ethics and Standards of Practice. The Code of Ethics and Standards of Practice outline duties that REALTORS® have to clients and customers, the public, and other REALTORS®. The REALTOR® Code of Ethics can be found at the National Association of REALTORS® website: http://www.realtor.org/about-nar/governing-documents/the-code-of-ethics

If you have a problem with your Lubbock REALTOR®, you can file an Ethics Complaint with the Texas Association of REALTORS®. To make sure the individual you have a complaint against is a REALTOR®, go to the Texas Association of REALTORS® File a complaint page.

If your agent is not a REALTOR®, you will need to contact the licensing agency in Texas, the Texas Real Estate Commission, at 512-936-3000.

Tips For Using the "Find a Home" Feature

The search requires you to enter at least 2 criteria to search for properties, or you can search by listing (MLS) number if you have it.  Acceptable combinations are:

  • Property Type & Zone
  • Property Type & Sub Zone
  • Property Type and City
  • Property Type & Zip Code
  • Property Type & Price (most commonly used search)
  • Street Number or Street Name - be sure to indicate if it is the "exact" name or "begins with" that.
  • Listing (MLS) Number

Happy hunting!

Buying a Home

buying-sellingPurchasing a home is one of the biggest decisions most people will make in their life. It involves a long-term commitment financially and emotionally, but it can also be a very exciting and rewarding experience.

When buying a new home, there are a few things to consider:

  • What monthly payment can I afford?
  • What am I looking for in a home?
  • Should I work with a REALTOR®?
  • Once I find a home to purchase, what do I need to do next?
  • How much cash do I need at closing?
  • How do I obtain a mortgage loan?

Read more

How to Choose the Right REALTOR?

logo web r blueAll real estate licensees are not the same. Only real estate licensees who are members of the NATIONAL ASSOCIATION OF REALTORS® are properly called REALTORS®. They proudly display the REALTOR "®" logo on their business card or other marketing and sales literature. REALTORS® are committed to treat all parties to a transaction honestly. REALTORS® subscribe to a strict code of ethics and are expected to maintain a higher level of knowledge of the process of buying and selling real estate. An independent survey reports that 84% of home buyers would use the same REALTOR® again.

 

Read more

Code of Ethics and Standards of Practice

All REALTORS® must abide by NAR's Code of Ethics and Standards of Practice. The Code of Ethics and Standards of Practice outline duties that REALTORS® have to clients and customers, the public, and other REALTORS®. While the Code of Ethics establishes obligations that may be higher than those mandated by law, in any instance where the Code of Ethics and the law conflict, the obligations of the law must take precedence. 

The Code of Ethics can be found here http://www.realtor.org/about-nar/governing-documents/the-code-of-ethics 

 

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